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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). We reserve the right to modify or update the Agreement at any time without prior notice.

Eligibility Requirements

To use our platform, you must be a resident of a permitted territory (as defined below) and meet our minimum age requirements. A "permitted territory" means one of the following countries: Republic of Ireland, UK, Isle of Man, Gibraltar, Guernsey, Jersey, or Malta.

Minimum Age Requirements

You must be at least 18 years old to use our platform. Proof of age may be required when requested by us.

Geographic Restrictions

Use from outside permitted territories is prohibited and will result in your account being suspended or closed.

Account Registration Rules

To register an account, you must provide accurate information about yourself, including your name, date of birth, residential address, mobile number, email, and password. We reserve the right to verify this information through various means.

One-Account-Per-User Policies

Only one account per user is permitted. Creating multiple accounts will result in all accounts being suspended or closed.

Identity Verification and KYC

We may require you to undergo identity verification checks (including Know Your Customer ("KYC")) at any time, including before withdrawals are processed. We reserve the right to request additional information from you for this purpose.

Account Accuracy Obligations

You must maintain accurate account details and ensure that your account information is up-to-date. You must notify us immediately of any changes to your personal or payment information.

Account Security Responsibilities

You are responsible for maintaining the security of your account, including keeping confidential your login credentials (user name and password) and notification settings.

Login Credentials and Password Protection

Your account can only be accessed using your username and password. You must not share these with anyone else and you must keep them secure to prevent unauthorized access.

Restricted Behaviour and Prohibited Activities

You may not engage in any restricted behavior, including but not limited to:

  • Using our platform from a permitted territory
  • Creating multiple accounts or using someone else's account without permission
  • Misusing bonuses (as outlined below)
  • Tampering with or attempting to bypass security measures

Multi-Accounting and Fraud Prevention

We reserve the right to suspend or close your account if we suspect that you are engaging in multi-accounting or fraud.

Bonus and Promotion Rules

Our bonus offers may change from time to time, but generally they will be subject to terms that include:

  • The maximum amount of free bets you can receive
  • Any restrictions on which games you can play using a bonus
  • The minimum number of bets required before the bonus becomes available for withdrawal

We reserve the right to modify or cancel our bonuses at any time without prior notice.

Wagering and Gameplay Conditions

Our platform operates with Random Number Generators (RNGs) to ensure fair gameplay. You understand that there is always a risk associated with betting, including losing your deposited funds.

Bonus Abuse Prevention

We reserve the right to suspend or close an account if we suspect bonus abuse by you or others through your account.

Deposits and Withdrawals

Subject to our terms regarding verification before withdrawals (below), deposits are processed immediately. We do not charge any deposit fees, but third party payment providers may impose their own charges.

Withdrawals will only be processed once all required verification checks have been completed.

Verification Before Withdrawals

We require verification checks to be completed before processing withdrawal requests. This may include providing additional information or documents as requested by us.

Processing and Review Procedures

Once a request for a deposit, wager, bonus award, or withdrawal is made it will typically take 2-5 working days to process, but this time frame may vary due to the complexity of certain transactions and/or our verification requirements. You agree that we have no obligation to review or investigate any transaction before processing.

Responsible Gambling Expectations

We promote responsible gaming practices among all users of our platform. We will suspend your account if we suspect that you are using our site in an irresponsible manner, including but not limited to:

  • Excessive betting
  • Failure to report losses

Self-Exclusion and Account Restrictions

You have the right to self-exclude from our services for a specific period or permanently. Self-excluded users will be removed from all marketing communications.

If you are based in a jurisdiction that permits it, you may also choose to register with a third party exclusion scheme such as GAMSTOP (UK) to restrict access to various forms of online gaming.

Game Fairness and RNG Systems

Our platform operates using RNGs to ensure fair gameplay. You understand that there is always a risk associated with betting.

Technical Interruptions or Voided Gameplay

We reserve the right to interrupt technical issues in any way we see fit, including voiding gameplay and/or cancelling transactions at our discretion.

Suspension or Closure of Accounts

If you breach these Terms and Conditions in any material respect, we may suspend your account without prior notice. We will notify you promptly after suspending your account unless it's an emergency situation such as a fraud case.

You agree that suspension of your account is not limited to the reason stated for its closure and may result from other factors including but not limited to failure to verify information or suspected fraudulent activity, whether through our platform directly or indirectly via any third party services with which we collaborate.

In some cases where there has been no issue with you personally, it might be possible that your account will simply be closed rather than suspended. In most instances this would relate to changes in our policies and procedures, such as when jurisdictions update their regulatory frameworks affecting the provision of remote gaming products or change laws impacting these types of businesses.

Intellectual Property and Platform Ownership

Our platform is owned by Flutter Entertainment plc (an Irish company registered in Dublin), who retain all rights, titles, and interests to its operation. Our software technology is protected under applicable law including but not limited to intellectual property rights as defined below:

  • Patents: protection for inventions created through the inventive process
  • Trade Secrets: confidential information or formulae that provide commercial value
  • Trademarks: names, logos, symbols & slogans which identify a business so uniquely
  • Copyrights: ownership and control over original literary works such as articles written exclusively by employees

Limitation of Liability

In no event shall we be liable for any indirect or consequential losses including but not limited to loss of income, reputation damage suffered after suspension/closure; emotional distress caused due inability access account etc., nor direct damages except where there has been gross negligence by one party towards another.

Modification of Terms

We reserve the right to modify these terms and conditions at any time without prior notice. Please review these terms periodically for updates as we can make no representations that a version you relied upon will continue unchanged after initial acceptance or access begins through this site (i.e., immediately following first-time login).

Contact or Support Guidance

If you have questions about our platform, bonuses or gameplay rules please contact us using any means provided below:

  • Phone number.
  • Live Chat functionality on-site - available twenty-four-seven.

We will endeavour at all times provide support using most readily available contact channels so get back in touch!

Applicable Licensing or Regulatory Oversight

Our platform is fully licensed and regulated by relevant bodies within respective permitted territories. These jurisdictions ensure we adhere to strict codes of conduct & standards which cover responsible gaming practices, consumer protection safeguards etc...